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Terms and conditions
ABOUT THE RESERVATION PROCESS :
1. You are sending to www.cocolimon.com a travel application. For now, your reservation is not guaranteed.
2. Once the reservation is processed, you will receive an email with the REVISED PROGRAM and the exact prices for your confirmation.
3. After confirming it, you will receive an e-mail with the CONFIRMED RESERVATIONS, together with the conditions of payment and cancellation.
4. After paying it, you will receive your PURCHASED ITINERARY, and the cancellation conditions.
NOTE: In the case of not being able to contact the clients, www.cocolimon.com reserves the right to stop following through the reservations.
ABOUT USING THE SITE :
1. The www.cocolimon.com user certifies:
-Being of age
-To use this web site only for vacation planning
-To supply real and complete information in the personal information fields
-To assume the legal responsibilities derived from using this site
2. www.cocolimon.com forbids in an expressed manner:
-To request fake travels or travels not corresponding to a real possible passenger
-To block manually or automatically the running of this site
-To use parts of this web site in another web site without the proper written authorization
-To use its information with commercial purposes without the proper written authorization
3. www.cocolimon.com is exempted from its responsibility in the case of:
-Third parties misusing the information and material available
-The links proposed to other sites generate problems for the user
-The user is infected with a virus or suffers any other technical issues with the computer equipment
4. www.cocolimon.com reserves the right to:
-Change its contents, including prices and terms and conditions, without prior notice and having as valid only the version published at the moment
-Correct mistakes even after a purchase, reserving also the user´s right to cancel the purchase without a penalization, if not pleased with the correction
ABOUT PACKAGES RESERVATIONS :
1. NOTES :
- It is considered LOW Season from May 1st to June 30th and from September 1st to November 31st.
- It is considered HIGH Season from December 1st to April 30th and from July 1st to August 31st (except for Christmas and Holy week).
- It is considered PEAK Season during Holy week and Christmas with an added 10% to price on High Season.
- Prices are per person in American dollars (USD) for double or individual rooms (with supplement).
- Reservations hold to hotels availability with check-out possible on any date.
- Prices may change for reasons beyond the control of COCOLIMON.
- The transportation between hotels is with a driver and air conditioning and may be shared with other tourists.
2. INCLUDES:
- Accommodations in the mentioned hotels or in similar hotels (taxes included)
- Breakfasts, Lunches, and Dinners indicated as “YES” in the “B”, “L”, or “D” squares respectively.
- Tours and transfers indicated on the “Morning” or “Afternoon” squares.
3. NOT INCLUDED :
- Country exit tax (29 American dollars) to be paid at the airport before leaving.
- Entrance fees to National Parks (10 American dollars today)
- Alcoholic beverages on lunches and dinners included in the program.
- Guides and companions.
- Optional insurances.
- International plane ticket to arrive and depart from Costa Rica.
ABOUT HOTELS RESERVATIONS:
1. NOTES :
- PHOTO: Photo of the hotel
- HOTEL: Name of the hotel
- ICT: Stars from de Costa Rican Institute of Tourism ("n/a" for Not Available)
- CAT: Category according to COCOLIMON ("LUX" for Luxury - "SUP" for Superior - "STD" for Standard)
- WEB: Webpage of the hotel
- RMS: Number of rooms in the hotel
- $MIN: Minimum price in American dollars in DOUBLE rooms per room (In Tortuguero, Osa and “All Inclusive” prices are per person) published in the hotel’s webpage. If when reserving, there should be any additional valid special offer, it would be taken into account.
- $MAX: Maximum price in American dollars in DOUBLE rooms per room (In Tortuguero, Osa and “All Inclusive” prices are per person) published in the hotel’s webpage. If when reserving, there should be any additional valid special offer, it would be taken into account.
MINIMUM and MAXIMUM prices are only for guidance and vary according to dates and the type of rooms reserved
- TAX: Accommodation taxes. Some hotels include them on their rates (incl.) and others don’t (add 13%)
- INCLUDES: Meals included: None or Breakfast or Full board (3 meals) or All Inclusive (3 meals, drinks, entertainment)
(*)pp: In Tortuguero, Osa and "All Inclusive" it is a price per person in a double room. Otherwise it is price per double room.
ABOUT TOURS RESERVATIONS:
1. NOTES :
- Reservations according to availability.
- Prices per person in American dollars (USD) for a minimum of 2 passengers.
- Tours might be shared with other tourists.
- Bilingual Spanish and English guide.
- Prices may change for reasons beyond the control of COCOLIMON.
ABOUT TRANSPORTATION RESERVATIONS:
1. NOTES :
- Reservations according to availability.
- For traveling on a private shuttle:
The $MAX Price applies for 9 passengers (ask for $MIN Price for less passengers)
- For traveling on a light aircraft:
Each passenger´s luggage must weight less than 18 kilograms (40 pounds)
- For car rentals:  
It is OBLIGATORY to be at least 23 years old, have a passport and driving license and to have a credit card with 1000 USD
The $MIN Price applies from April 16th to December 15th and the $MAX price applies from December 16th to April 15th
We offer an optional full coverage insurance that can be added when receiving the car
- Prices may change for reasons beyond the control of COCOLIMON